I have a situation with a royalty check that was lost in the mail. How do I go about voiding that check and issuing another one (the run has been closed).

You can void the check in QuickBooks and manually create a new check in QuickBooks for the owner. Just make sure the new check debits and credits the same accounts that the original check did.

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We have a long list of outstanding checks. Would there be any problems in SherWare if we voided checks that are 5 plus years old and issued new ones?

You can reissue these checks. Make sure that you reissue them instead of voiding them. You can press the "R" button in the toolbar to re- issue them. This will void the original check and re-issue it in one step.

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When I void a check in SherWare, how or does it make an entry over on the QuickBooks side? If not, obviously a journal entry would be required to balance the cash and the suspense liability. Please confirm.

When a check is voided in SherWare, the system will void the corresponding check in QuickBooks, but no other journal entry is made. Therefore, you'll need to make a manual journal entry in QuickBooks crediting the suspense liability account since the amount of that check would be placed into suspense in SherWare. The offset to the entry will be the revenue clearing account.

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