I have printed out the invoices and the invoices are missing the Class Column which shows the well names. What do I need to do to fix this problem?

The class won't appear unless you are using the Class Tracking option in the Accounting Preferences within QuickBooks. This is selected by going to the Edit menu in QuickBooks, and selecting Preferences. Click on the Accounting icon, then choose Company Preferences.

Also, I'd recommend printing your JIB invoices from our software by printing the Owner JIB Statement from the Owner reports menu, and select the closed JIB run to print the invoice. This will provide more detail regarding the expenses being invoiced to the owner.

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One of my owners is not in the list to record owner net payment section. Any ideas why?

The Owner ID lookup list in the Receive Owner Net Payments screen should display all owners that have been defined in the Owner Information screen. If it appears that one is missing, check to make sure how that owner's name appears in the Sort Field on their Owner Information record. Also, make sure that you Reindex Files from the Utilities menu (All Tables).

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My tool bar to navigate the program has disappeared how can I retrieve it?

Go to the File menu > View Toolbars. Check the box next to the Primary Navigational Toolbar, and then click Apply. This should make the toolbar re-appear on your screen.

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