Synchronization Problems

3100 Error:
Every entity's name must be unique. QuickBooks keeps a master list of all names, whether those names are customers, vendors, employees, etc. QuickBooks does not allow there to be any duplicate names in the master list. When trying to add an entity in SherWare who may already be in QuickBooks as something else you will need to be sure to use a different name so that it can be added to the QuickBooks master list without being a duplicate.

If you have an entity that needs setup more than once as an owner, vendor, or purchaser you will have to add a character to one of the names to make it unique, such as an underscore or period. If this is an owner with a middle initial, you can omit the initial, or add a period after the initial to make it different than the name that QuickBooks is already storing.

Missing Vendors:
SherWare exchanges a lot of data with QuickBooks and the speed of those exchanges is usually fairly fast. However, if we have to call QuickBooks and request a large amount of data, such as a listing of all vendors, it can take a little while to pull all that information. Consequently, we keep a copy of some data in our software, so that if we need to access it, we can do it very quickly, instead of calling QuickBooks for it. One of those items that we keep in our system is the listing of current vendors. In order for new vendors to show up in our system, the files would need to be synchronized, which would add any new vendors defined in QuickBooks to our system, so they will show up in lookup lists. Any time that any new vendors are added to QuickBooks, the vendor file would need to be synchronized before they can be selected in the Disbursement and JIB Manager (Integrated Edition).

3000/3190 Error:
If synchronizing expense codes and one of these errors appears on the report afterwards, then the expense codes did not synchronize successfully. You will need to specify the expense clearing account in the preferences then synchronize again.

3070 Error:
The name is longer that what QuickBooks allows. Shorten the name in QuickBooks.

3090 Error:
Invalid object name. Change the name that appears in this error.

3000 Error for Owners:
If you get this 3000 Error for an owner then you just need to change the terms that are specified for this owner.

Refer to the Synchronize Topic for more information.